Finance Team

Our finance team are overseen by Mrs Georgette Knights, Director of Finance and Resources. They can be contacted via the email link below:


WisePay provides us with intelligent software so that school payment, administration and booking processes can be managed more efficiently.

To enable you to use WisePay you will need to obtain a username and password from the finance department. If you have not received this then please contact them and ask them to provide you with the information.

How to Log In and Make an Online Payment

Please go to The John Warner School’s website under the portal links for parents, click on WisePay. You will be taken to your school's payment pages. On the right hand side of your school's payment page, you will see a Login Area.

Please use your personal User Name and Password above to log in.

Can I Change My Password?

You need to log in for the first time using the User Name and Password given above. However, after you have logged in you are able to change the password given above to one of your choice.

To do this, please go to your 'Wise Account' and then go to 'My Account Detail'. Please follow the on-screen instructions. Please be aware that your email address becomes your User Name if you change your password.

For security purposes, please ensure that your 'Wise Account' password you choose is unique to your 'Wise Account' and that you do not use it for any other login.

What Can I do on My 'Wise Account'?

Once in your 'Wise Account' you can make payments online. You can also view your payment history by clicking on 'My Wise Account' tab at the top right of the page.

I have More than One Student at the School

If you have more than one child at the same school, you will receive a User Name and a Password for each child.

You can either choose to keep each account separate or to merge multiple accounts. To do this, go to your ‘Wise Account’ and at the bottom of the page, go in to 'Merge Accounts'. Please follow the on-screen instructions.

Who to Contact if you have Any Questions

WisePay has given your school further information to provide to you and this should answer any questions that you may have. Due to data protection and confidentiality considerations, unfortunately, WisePay cannot take questions over the telephone on individual accounts. Therefore, if you do have any questions, please contact the school’s finance department who should be able to answer them directly or will channel them to WisePay on your behalf if they cannot.

Free School Meals

This article explains how you may be eligible to claim for Free School Meals and other associated benefits for your child. Whilst this is a sensitive topic, with rising unemployment and the fragile state of our economy, you may find this a useful financial benefit to help your child at The John Warner School. Obviously we are very discrete about the matter and with our ‘Meal of the Day Cards’; no one is made aware of who is paying and who is not. Five free school meals served by our excellent catering team equates to £11.10 per week or £432.00 per year.

In order to be considered, you simply have to register with Herts County Council using the web link: Alternatively you can call them on 0300 123 4048. The application itself will take about 10 minutes.

Your child is eligible for free school meals if any of the following apply to you:

  • Income Support or Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Child Tax Credit, with a taxable income of no more than £16,190 and not in receipt of Working Tax Credit
  • Working Tax Credit during the four-week period immediately after employment finishes or after you start to work less than 16 hours per week

By applying and registering for Free School Meals, you are also helping us as a school as the government applies an additional ‘pupil premium’ grant based on the number of free school meals. This money is used to help target students who are under-achieving and giving them extra help with their learning.

Charging and Remissions policy

The Charging and Remissions Policy of The Hoddesdon School Trust can be found by following the link belowThe Hoddesdon School Trust policies.